Tableau Experts

We believe that in data-driven organisations, people rely on the ability of Tableau Server to deliver the information on-demand without a hitch. As reports & data evolve over time, it is essential to monitor the historical and overall Tableau Server performance, mitigating any issues that come about as a result.

From the software to the hardware, it is crucial to identify any peaks and troughs in server performance along with other background issues that occur from time-to-time, effectively contributing to long-term server performance issues.

What We Offer

Billigence offers three packages differing by their assessment depth. Each health check starts with our Tableau Server Specialists conducting a one-hour remote interview with up to four key members of your team, aiming to identify pain-points, blockers & ongoing issues that affect the reporting processes.

Our goal is to help your organisation meet its needs and support its vision of data-driven culture by:

  • Increasing user satisfaction and user adoption rate
  • Improving allocation of server resources and licenses management
  • Enhancing security, streamlining auditing processes and reports
  • Increasing server stability, reliability & uptime
Billigence Tableau Server Health Check PDF

Click here to download the PDF version of this offering.

Bronze Package

  • Initial 1-hour interview (up to 4 stakeholders)
  • Analysis of the Tableau Server Activity *
  • Report about the overall state of 1 centralised Tableau Server instance
  • List of recommended changes
  • List of recommendations to address stakeholder issues

* Administrative user access to the Tableau Server is required

Silver Package

  • Initial 1-hour interview (up to 4 stakeholders)
  • Analysis of the Tableau Server Activity *

  • Analysis of the Tableau Server telemetry data ** (CPU / Memory / Disk Usage, Requests & Sessions, User Actions, Background Jobs…)

  • Report about the overall state of 1 centralised Tableau Server instance
  • List of recommended changes
  • List of recommendations to address stakeholder issues

* Administrative user access to the Tableau Server is required
** Administrative user access (potentially VPN) is required to the machine hosting the server

Gold Package

  • Initial 1-hour interview (up to 4 stakeholders)
  • Analysis of the Tableau Server Activity *

  • Analysis of the Tableau Server telemetry data ** (CPU / Memory / Disk Usage, Requests & Sessions, User Actions, Background Jobs…)

  • Load-based simulation test plans
  • Analysis of server log files ** (VizQL errors, HTTP request logs, HyperQuery activity…)

  • Report about the overall state of centralised or distributed Tableau Server instance

  • List of recommended changes

  • List of recommendations to address stakeholder issues

  • Custom Resource Planning Dashboards (Sites, Projects, Data Sets, Workbooks, Sheets, Hits…)
  • Training and support provided with resources planning activities

* Administrative user access to the Tableau Server is required
** Administrative user access (potentially VPN) is required to the
machine hosting the server

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