Tableau Server Health Check

Data-driven organisations utilising Tableau Server rely on it to deliver information on-demand without any hitches. As such, proactive monitoring and optimising of server performance are essential. 

Billigence’s Tableau Experts are the doctors for your software. We perform in-depth health checks, identifying any fluctuations in server performance—be it peaks, troughs or background anomalies. By addressing these issues, we can help prevent them from evolving into long-term performance impediments.

Simply book an appointment to have a specialist complete a detailed health check and after-care plan to ensure your systems are functioning at prime performance levels.

What We Offer

Billigence offers three packages differing by their assessment depth. Each health check starts with our Tableau Server Specialists conducting a one-hour remote interview with up to four key members of your team, aiming to identify pain-points, blockers and ongoing issues that affect the reporting processes. 

Our goal is to help your organisation meet its needs and support its vision of data-driven culture by: 

  • Rocket
    Increasing user satisfaction and user adoption rate
  • Improve
    Improving allocation of server resources and licenses management
  • Security
    Enhancing security, streamlining auditing processes and reports
  • Server
    Increasing server stability, reliability and uptime

Packages

One-day service (ideal for 5+ seats Server) 

Following the initial interview uncovering pain-points and blockers, we analyse several data points across the server, identifying bottlenecks that could be contributing to slow performance. We look at Views, Traffic and User Actions, Data Sources, Extracts, Licensing and other stats. 

Improve server and viewing performance through the feedback we provide and get more out of your server resources through recommended changes.

  • Initial one-hour interview (up to four stakeholders) 
  • Analysis of the Tableau Server Activity * 
  • Report about the overall state of one centralised Tableau Server instance 
  • List of recommended changes
  • List of recommendations to address stakeholder issues 

* Administrative user access to the Tableau Server is required 

Two-day service (ideal for 50+ seats Server) 

This second option comes with all the benefits of the Bronze Package, adding hardware telemetry analysis on top. 

Understanding the historical behaviour of your Tableau Server hardware activity is crucial for comprehensive planning. This insight is necessary to effectively plan for upgrades, migrations, or distribution of server processes across separate nodes and deploying a distributed Tableau Server architecture.

  • Initial one-hour interview (up to four stakeholders)
  • Analysis of the Tableau Server Activity *
  • Analysis of the Tableau Server telemetry data ** (CPU / Memory / Disk Usage, Requests & Sessions, User Actions, Background Jobs)
  • Report about the overall state of one centralised Tableau Server instance
  • List of recommended changes
  • List of recommendations to address stakeholder issues 

* Administrative user access to the Tableau Server is required ** Administrative user access (potentially VPN) is required to the machine hosting the server 

Five-day service (ideal for 75+ seats Server) 

On top of all the benefits of Bronze and Silver Packages, this option will help you plan and prepare for large-scale, enterprise-wide deployments. 

We run load-based simulations on your server environment against a test plan which tests its capabilities to handle the expected user activities and network traffic. Using our custom-built tools, we look further into server’s telemetry, giving you recommendations on how to better optimise it and providing you with detailed picture of both network traffic and background data processes. 

Where necessary, we also setup additional performance monitoring capabilities to enrich the feedback we provide, helping you make better resource planning decisions.

  • Initial one-hour interview (up to four stakeholders) 
  • Analysis of the Tableau Server Activity * 
  • Analysis of the Tableau Server telemetry data ** (CPU / Memory / Disk Usage, Requests & Sessions, User Actions, Background Jobs)
  • Load-based simulation test plans
  • Analysis of server log files ** (VizQL errors, HTTP request logs, HyperQuery activity)
  • Report about the overall state of centralised or distributed Tableau Server instance
  • List of recommended changes
  • List of recommendations to address stakeholder issues
  • Custom Resource Planning Dashboards (Sites, Projects, Data Sets, Workbooks, Sheets, Hits)
  • Training and support provided with resources planning activities 

* Administrative user access to the Tableau Server is required ** Administrative user access (potentially VPN) is required to the machine hosting the server 

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